Privacy Policy
Your privacy matters. This policy explains how Lovorecord collects, uses, and protects your personal information. We believe in transparency—no fine print tricks, no hidden clauses.
Information We Collect
Account Information
When you create an account, we collect your name, email address, password, and payment information. For artist accounts, we also collect your artist name, bio, and profile picture.
Content You Upload
We collect the music, artwork, metadata, and other content you upload to distribute through our platform. This includes audio files, cover art, lyrics, and release information.
Usage Data
We automatically collect information about how you use our services, including your IP address, browser type, device information, pages visited, and actions taken within the platform.
Analytics Data
We collect streaming data, listener demographics, geographic information, and engagement metrics to provide you with analytics about your music's performance.
How We Use Your Information
Service Delivery
We use your information to distribute your music to streaming platforms, process payments, provide analytics, and deliver our core services to you.
Communication
We use your email to send service updates, payment notifications, analytics reports, and important announcements about your account or our platform.
Improvement
We analyze usage patterns to improve our services, fix bugs, develop new features, and optimize the user experience for all artists.
Legal Compliance
We may use your information to comply with legal obligations, respond to lawful requests, and protect our rights and the rights of others.
Data Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your payment information is tokenized and never stored on our servers.
Access Controls
We implement strict access controls and authentication measures. Only authorized personnel can access user data, and all access is logged and monitored.
Infrastructure
Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 Type II certification. We conduct regular security audits and penetration testing.
Incident Response
We maintain a comprehensive incident response plan. In the unlikely event of a data breach, we will notify affected users within 72 hours as required by law.
Your Rights
Access & Portability
You can access, download, and export your personal data at any time through your account settings. We provide your data in standard, machine-readable formats.
Correction
You can update or correct your personal information at any time through your account dashboard or by contacting our support team.
Deletion
You can request deletion of your account and personal data. We will delete your data within 30 days, except where we are legally required to retain it.
Opt-Out
You can opt out of marketing communications at any time. You can also disable certain analytics tracking through your account privacy settings.
Contact Us
Privacy Questions
For any privacy-related questions or concerns, contact our Data Protection Officer at privacy@lovorecord.com. We respond to all inquiries within 5 business days.
Data Requests
To submit a data access, correction, or deletion request, email privacy@lovorecord.com with the subject line 'Data Request' and include your account email.
Complaints
If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.
TL;DR — The Short Version
- ✓We collect only what we need to distribute your music and pay you.
- ✓We never sell your personal data. Ever. To anyone.
- ✓Your music and content remain yours. We just help distribute it.
- ✓You can delete your account and data at any time.
- ✓We use bank-level encryption to protect your information.
Questions? Email us at privacy@lovorecord.com